FAQs by 80s dev

Support — FAQs by 80s dev

Help for Shopify merchants

Quick start

Install FAQs by 80s dev from the Shopify App Store.
Add template FAQs or import from your store policies, then review and publish individual FAQs or use Publish all.
In the theme editor, add FAQ blocks (accordion, search, product FAQs) where you want them on your storefront.

How the contact email works

The search block shows your support email only when a shopper's search finds no answer. It uses the email set on the block, or falls back to the support email in app Settings.

Suggested FAQs

Searches that found no answer appear in the app admin as suggested questions. You can turn them into new FAQs yourself or hand them to your connected AI assistant.

Connect your AI assistant

In the app, open AI assistant.
Copy the MCP server URL: https://faqs-by-80s.andrewtingeyabc.workers.dev/mcp
Add it as a remote MCP connector in your assistant, then sign in and approve access in Shopify admin.
AI drafts appear under Review AI drafts. Nothing publishes until you approve. Disconnect anytime from the app.

Troubleshooting

FAQ block not showing? Confirm the block is added in the theme editor on the template you expect, and that you saved the theme.
Search shows nothing? Publish FAQs in the app and check that the search block is on a page where FAQs should appear.
Popular FAQs empty? Popular lists need view analytics over time; new installs may show nothing until shoppers browse FAQs.
Assistant can't connect? Re-add the MCP server URL, confirm you approved the app in Shopify admin, and try disconnect and reconnect in FAQs by 80s dev.

Contact

support@80s.dev. We usually reply within 2 business days.